Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the Care Connect Application (the "Application") operated by Care Connect Solutions LLC, a(n) Limited Liability Company formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Application is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Application.

By accessing or using the Application, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Application.

What information we collect

We collect any and all information that you enter on this Application. We collect the following information about you:

Please note that if you call us, we may also record and store your call with us and may use such recording for training and customer service purposes.

Email/Phone Number and OTP Usage
When you provide your Email or phone number during account setup or other interactions, we use it solely to send you a One-Time Password (OTP) for verification. This process ensures that only authorized users access their accounts. By providing your Email/phone number, you consent to receiving OTPs for this purpose. Your Email/phone number is not used for any other purpose without your explicit consent.

How we may use your information

We may use the information that you provide us for the following:

• Analytics;
• Enforcing our Terms of Service;
• Participation in surveys and contests;
• Providing customer service;
• Verifying customer information;
• Performing services;
• Creating new features;
• Marketing and advertising;
• Debugging to identify and repair errors;
• Detecting security incidents.

With whom we share your personal information

We do not share your personal information with any third parties.

Cookies

A cookie is a small piece of data sent from a application and stored on your device by your browser. Cookies are generally used to allow applications to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with Applications or with advertisements. This Application does not collect cookies.

Children's privacy

This Application is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Application.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].